The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 25 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Spa & wellness centre
Sauna
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Terminal 5,
Hillingdon,
United Kingdom,
W6 2GD,
Greater London
Map view
street view
Terminal 5,
Hillingdon,
United Kingdom,
W6 2GD,
Greater London
City landmarks
Manor Court
The Great Barn
2.0
km
420 Bath Rd
Longford Pump
1.1
km
The Great Barn
Harmondsworth Great Barn
2.0
km
Polygon Scenery
1.6
km
Stevens
1.6
km
Church
Church Of St Mary
2.0
km
Sir Barnes Wallis memorial
1.8
km
Church
Saint Mary The Virgin
2.1
km
Terminal 1
1.9
km
Heathrow Terminal 2
2.8
km
Harmondsworth Baptist Church
2.0
km
Church Of St Thomas
2.4
km
Town Lane
Saint Anne's Well
2.1
km
Saxon Lake
2.3
km
Parking area
Heathrow Airport in London
2.3
km
Coal tax post
2.3
km
Coal tax plate
2.3
km
Church
St Stephen's and St Thomas' Church
2.4
km
Colnbrook Strict Baptist Chapel
2.4
km
Colnbrook United Reformed
2.5
km
Church
St George's Interdenominational Chapel
2.7
km
Art object
Slipstream
2.9
km
Principal Triangulation of Great Britain
3.0
km
Yeoveney Chapel
2.8
km
Church
Stanwell Congregational Church
2.8
km
Fly Emirates A380
2.8
km
Park
Bedfont Lakes Country Park
4.5
km
Nature reserve
Harmondsworth Moor
4.4
km
Colnbrook West
7.1
km
Nearby
Heathrow Terminal 5
530 m
Restaurants
Vivre
40 m
Terminal 5 Wentworth Drive Sofitel London Heathrow
La Belle Epoque
230 m
Terminal 5 Wentworth Drive Sofitel London Heathrow
Virgin America Revivals Lounge
450 m
Terminal 3 Heathrow Airport
Bridge Bar and Eating House
450 m
Restaurant
Carluccio's
820 m
Heathrow Airport Landside
Giraffe
880 m
Unit 10 Gate Level Terminal Five 5 Heathrow Airport
The Crown Rivers
840 m
Heathrow Airport Terminal 5
V Bar
820 m
Terminal 5
The George
770 m
Terminal Five Wellington Rd Terminal 5
Caviar House & Prunier Seafood Bar
900 m
Terminal 5 Airside London Heathrow Airport Terminal 5A
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient Location
High-Quality Room Cleaning
Dining Temperature
Pricey Shuttle Service
8.2/10
Great
Rooms
8.4
Location
9.5
Service
8.8
Dining
6.9
Guest reviews
8.2/10
based on 30 reviews
4.5/5
based on 16184 reviews
8.3
8.3/10 based on 16171 reviews
#6 of 37 hotels in Hounslow based on Tripadvisor
Martin
United States,
May
2024
8.8/10
Staying at the hotel was a delightful experience. The rooms provided a great view of the atrium and immediate access to Heathrow's international terminals while boasting comfortable beds. The service was outstanding from check-in to check-out, with a very helpful desk clerk accommodating my early check-out. The location couldn't be more convenient, being right at Terminal 5 in the midst of the world's busiest airport. The dining experience, albeit with some minor flaws like serving slightly cold food, offered various protein options and freshly prepared dishes.
Rooms
9.0
The rooms were spacious and offered fantastic views of the atrium, with immediate access to the international terminals at Heathrow and comfortable beds.
Service
9.0
The service was exceptional, with a very helpful desk clerk ensuring a smooth check-in to check-out experience, despite my early departure.
Location
10.0
The hotel's location at Terminal 5 in Heathrow is unbeatable, providing easy access to the busiest airport, making travel incredibly convenient.
Dining
7.0
The dining experience offered a variety of protein options and freshly prepared dishes but was slightly let down by serving food that was not very hot.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable and convenient stay.
Henry
United Kingdom,
April
2024
8.2/10
The hotel is in a prime location, situated right near terminal 5, making it extremely convenient for late arrivals or early departures. The rooms offer either views of the atrium or the exciting sight of BA planes taking off, but they would benefit from updates as there were no sockets or USB ports next to the bed. The service was exceptional, especially at check-in with an attentive receptionist, and they managed to accommodate my early check-out request smoothly. The dining experience, led by a talented chef, showcased the kitchen's heart and soul, although the hot food could have been served warmer. The facilities were satisfactory overall.
Rooms
7.0
The rooms offer views of the atrium or planes taking off, but they need updating for convenience.
Service
9.0
The service was exceptional, especially at check-in, with a very professional and accommodating staff.
Location
10.0
The hotel is perfectly located near terminal 5, ideal for travelers catching early flights, with the bonus of being close to the internal Zen garden.
Dining
8.0
The dining experience, led by a talented chef, showcased culinary creativity, but some dishes could have been warmer.
Facilities
7.0
The hotel offers satisfactory facilities to meet basic needs.
Ronald
United Kingdom,
April
2024
6.8/10
The hotel provides a very generous bed and Club Millesime Lounge access, but unfortunately, upon arrival, it seemed as if my room had not been cleaned, with the bed unmade. The staff, however, were professional and gave excellent customer service from Reception during both check-in and check-out.
Rooms
6.0
The room had a very generous bed and Club Millesime Lounge access.
Service
9.0
The staff were professional and provided excellent customer service.
Location
8.0
The hotel is conveniently located at Terminal 5 of Heathrow, making it easy to access the airport directly.
Dining
5.0
The dining experience at the hotel was poor, with the food not served very hot.
Facilities
7.0
The hotel offers various facilities such as room service, car hire, and laundry services.
Michael
United Kingdom,
April
2024
8.8/10
I had an amazing stay at this hotel being so conveniently located at Terminal 5 at Heathrow airport. The room was superb, with an excellent bed and access to the terminal. The service was top-notch, with the receptionist being incredibly friendly and accommodating. Dining had some good options, but some improvements could be made. Overall, it was great value for money and the perfect choice for my early morning flight.
Rooms
9.0
The room I stayed in was fantastic, with the largest and most comfortable bed I've ever slept in.
Service
9.0
The receptionist at check-in was excellent and made me feel so welcome and accommodated despite my early check-out.
Location
10.0
The location right at Terminal 5 at Heathrow was incredibly convenient for my early morning flight.
Dining
7.0
The dining experience had good food options, but some servings were not as hot as I would have liked.
Facilities
The facilities were good overall, providing all the necessary services for a comfortable stay.
Scott
United Kingdom,
March
2024
8.6/10
The hotel is superbly placed within Terminal 5, just a short walk from the underground station. The rooms are always cleaned to a very high quality, with essential amenities provided, making for a comfortable stay. However, the dining options could use some improvement, as the hot food was not served at an ideal temperature. The service from the staff, especially at reception, was professional and welcoming.
Rooms
9.0
The rooms are always cleaned to a very high quality and come with essential amenities for a cozy stay.
Service
9.0
The service from the staff, including an excellent receptionist, was professional and welcoming.
Location
10.0
The hotel is superbly placed within Terminal 5, just a short walk from the underground station.
Dining
7.0
The dining experience could be improved, especially with regards to serving hot food at the right temperature.
Facilities
8.0
The hotel offers convenient facilities and services for a pleasant stay.
Convenient Location
Dining Temperature
Niall
United Kingdom,
March
2024
8.4/10
I just spent a wonderful time at this hotel! The rooms were fantastic, the service was top-notch, and the location was just perfect. However, the dining experience left a bit to be desired. Overall, a great stay!
Rooms
8.0
I loved the excellent facilities in the room, and the bathroom was great too.
Service
9.0
The staff member was really pleasant and happy, making my stay very enjoyable.
Location
9.0
Being inside Terminal 5 was so convenient, especially for my early morning flight.
Dining
7.0
The grilled seafood was delicious, but I wished for more protein options.
Facilities
9.0
The hotel had every facility I needed to make my stay comfortable.
Raymond
United Kingdom,
March
2024
7.2/10
The hotel is conveniently located right near Terminal 5 at Heathrow, allowing for easy access to the airport. The rooms offer great views of the BA planes taking off but the afternoon tea was disappointing. The service was prompt and accommodating, although the dining experience was subpar with not very hot food. Overall, the hotel provides a convenient stay for those with early flights.
Rooms
7.0
The rooms with views of the BA planes taking off were a unique feature, but the afternoon tea was disappointing.
Service
8.0
The staff was prompt and accommodating, even for an early check-out.
Location
9.0
The hotel is conveniently located right near Terminal 5 at Heathrow, perfect for those with early flights.
Dining
5.0
The dining experience was below expectations, with the hot food not being served at the optimal temperature.
Facilities
7.0
The hotel provides essential facilities for a short stay before a flight.
Convenient Location
Disappointing Dining
Melanie
United Kingdom,
March
2024
8.2/10
The hotel is conveniently located within Heathrow airport itself, offering easy access to the terminal. The rooms are spacious and well-equipped, providing a luxurious stay. The service is top-notch, with friendly and efficient staff. However, the dining options could be more varied, and the paid shuttle service is a downside.
Rooms
9.0
The rooms are spacious with modern amenities, ensuring a comfortable stay.
Service
9.0
The staff is friendly and efficient, making the stay enjoyable.
Location
8.0
The hotel is conveniently located within Heathrow airport itself, providing easy access to the terminal.
Dining
7.0
The dining options could be more varied to cater to different preferences.
Facilities
8.0
The hotel offers a range of facilities to enhance the guest experience.
Alex
United States,
February
2024
8.4/10
I was delighted to stay in this hotel, especially because of the convenient location next to Heathrow Terminal 5 and the direct access to the international terminals. The room upgrade was a nice surprise, and the large bathroom added to the comfort. However, I was a bit let down by the dining experience with food not being served at the ideal temperature.
Rooms
8.0
The room upgrade was a nice touch, and the large bathroom added to the comfort.
Service
9.0
The staff were professional, explained the hotel layout well, and provided excellent customer service throughout my stay.
Location
10.0
The hotel's location within Heathrow Terminal 5 was extremely convenient, offering immediate access to the international terminals.
Dining
7.0
While there were enough food alternatives, the hot dishes were not served at the ideal temperature.
Facilities
8.0
The facilities were well-maintained and provided all the necessary services for a comfortable stay.
Convenient Location
Temperature of Food
Francis
United Kingdom,
January
2024
8.2/10
I thoroughly enjoyed my stay at this hotel. The rooms were impeccably clean, very comfy, and equipped with an extra bed if needed. The air conditioning worked great, ensuring a relaxing stay. The service was professional, and the staff members were accommodating and provided excellent customer service. The location, right at Terminal 5, was incredibly convenient for my early flight. However, the dining experience was a bit disappointing with hot food not always served at the ideal temperature.
Rooms
9.0
I found the rooms to be spotlessly clean and extremely comfortable with the comfiest beds. The extra bed in the room was a nice touch.
Service
8.0
The staff provided excellent service, and I was impressed by their professionalism. A very pleasant and happy staff member made my stay even more enjoyable.
Location
9.0
The hotel's location right at Terminal 5 was ideal for my travel plans. Being just a short walk from the underground station was very convenient.
Dining
7.0
While the dining options were satisfactory, I did find that the hot food was not always served at the desired temperature. However, there was a good variety of food alternatives available.
Facilities
8.0
The hotel's facilities were well-maintained and added to the overall comfort of my stay.
Peter
United Kingdom,
December
2023
8.8/10
The hotel is conveniently located within Terminal 5 of London Heathrow airport, making it perfect for travelers with early flights. The rooms are well-equipped with excellent facilities and good air conditioning, ensuring a comfortable stay. The service is efficient and professional, although the 'first come first serve' policy may not appeal to all guests. The dining options offer quality ingredients and a variety of protein choices. The hotel's glass-walled open area with a high ceiling provides a unique ambiance for guests.
Rooms
9.0
The rooms boast excellent facilities with good air conditioning, including a separate shower and bath.
Service
8.0
The service is provided by a very helpful desk clerk and an excellent receptionist in a professional and courteous manner.
Location
10.0
The hotel is situated in Terminal 5, just a short walk from the underground station, making it extremely convenient for travelers.
Dining
8.0
The dining experience offers good quality ingredients and a chef who clearly shines in the kitchen.
Facilities
9.0
The hotel provides sufficient facilities to meet guests' needs during their stay.
James
United Kingdom,
November
2023
8.4/10
My stay at the hotel was fantastic! The room was spacious and comfortable, with a large bathroom and a big-size bed. Access to the Club Millesime Lounge was a great bonus, and the view of the car park pods added a unique touch. However, the price could be a bit steep for some travelers.
Rooms
8.0
The room was spacious and comfortable, with a large bathroom and a big-size bed. The view of the car park pods was interesting.
Service
9.0
The staff went above and beyond to ensure my needs were met. Even though there was a small hiccup, they handled it professionally and promptly. The service was top-notch.
Location
10.0
The hotel's location near Heathrow Terminal 5 was incredibly convenient, especially for travelers with early flights. Being close to the terminal made my stay hassle-free.
Dining
7.0
The dining experience was satisfactory overall, with good quality ingredients. However, the hot food could have been served at a hotter temperature.
Facilities
8.0
The hotel's facilities were modern and well-maintained, offering everything I needed for a comfortable stay.
convenient location
pricey
Edwin
United Kingdom,
November
2023
8.6/10
I had a fantastic stay at the hotel with immediate access to Heathrow's international terminals. The rooms offered stunning views of the atrium, and the Club Milliseme lounge access was a great perk. However, the dining experience fell short with food not served hot enough. The convenience of the location and the exceptional service truly stood out during my visit.
Rooms
9.0
The rooms with large beds were comfortable and provided immediate access to the international terminals at Heathrow. The views of the atrium were delightful.
Service
9.0
The staff, from reception to check-in and check-out, were professional, friendly, and provided excellent customer service.
Location
10.0
The hotel's location inside Heathrow airport is extremely convenient, being right next to terminal 5 and offering access to the internal Zen garden.
Dining
7.0
While the dining options had several protein choices, the hot food was not served very hot. However, the quality of ingredients was good.
Facilities
8.0
The hotel offers various facilities including room service, car hire, dry cleaning, housekeeping, and a paid shuttle service.
Neil
United Kingdom,
November
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were cozy and clean, the staff was incredibly friendly and helpful. The location was superb, right inside the terminal which made traveling so convenient. The dining options were diverse and satisfying. However, the paid shuttle service was a bit costly, and the facilities could use some updates.
Rooms
9.0
The rooms were quiet, with great beds, good shower, and a fantastic TV setup.
Service
9.0
The service was top-notch, with prompt and friendly receptionists and very helpful desk clerks.
Location
10.0
Being right inside the terminal was incredibly convenient for easy traveling.
Dining
8.0
The dining experience was excellent, with several protein options and a chef who really shines in the kitchen.
Facilities
7.0
The facilities were decent, but could use some updates.
Convenient Location
Costly Shuttle Service
Marcus
United Kingdom,
November
2023
8.6/10
The hotel is conveniently located in Terminal 5 of Heathrow airport, making it easy for travelers. The rooms are spotless with the most comfortable beds I've ever slept in, and the service from the friendly and professional staff really made my stay exceptional. However, the dining options were a bit lacking with inconsistent food temperatures. The glass-walled open area with a high ceiling adds a unique touch to the location.
Rooms
10.0
The rooms are impeccably clean and feature the best beds I've ever experienced.
Service
9.0
The staff members were incredibly friendly and provided top-notch customer service.
Location
9.0
The hotel's location in Terminal 5 of the airport is convenient for easy travel.
Dining
7.0
The dining experience was a bit disappointing as the food temperatures were not consistent.
Facilities
8.0
The hotel offers all necessary facilities for a comfortable stay.